Distinguish between a 'Questionnaire' and a 'Schedule'. Design a questionnaire keeping in view any research objective you want to formulate. State which questions fulfil which research objectives of your study.

Question: Distinguish between a 'Questionnaire' and a 'Schedule'. Design a questionnaire keeping in view any research objective you want to formulate. State which questions fulfil which research objectives of your study.

Find the question and answer of the Research Methodology only on Legal Bites. [Distinguish between a 'Questionnaire' and a 'Schedule'. Design a questionnaire keeping in view any research objective you want to formulate. State which questions fulfil which research objectives of your study.]

Answer

A questionnaire and a schedule are two distinct tools used in research, each serving different purposes. Here's a distinction between the two:

Questionnaire:

A questionnaire is a structured set of questions designed to collect data from individuals or groups. It is typically self-administered by respondents, either in writing or electronically. Questionnaires are commonly used to gather information on opinions, attitudes, behaviours, and demographics. They allow researchers to collect both qualitative and quantitative data.

Schedule:

A schedule, also known as a structured interview or an interview schedule, is a predetermined set of questions or topics that an interviewer follows during face-to-face or telephone interviews. Unlike a questionnaire, a schedule involves direct interaction between the researcher and the respondent. The questions in a schedule are usually open-ended, allowing for more in-depth responses and probing for additional information.

Now, let's design a questionnaire for a research objective related to customer satisfaction with a new product. The research objective is to assess customers' perception of the product's features, usability, and overall satisfaction. Here are some questions that fulfil different research objectives:

Demographics:

• What is your age?
• What is your gender?
• What is your educational background?

These questions help to understand the demographics of the respondents and analyze how satisfaction varies across different groups.

Product Perception

• How would you rate the quality of the product?
• What are the most appealing features of the product?
• Have you encountered any issues or difficulties while using the product?

These questions aim to gather feedback on customers' perceptions of the product's quality, features, and any challenges faced during its usage.

Usability and User Experience

• How easy was it to set up and use the product?
• Did the product meet your expectations in terms of ease of use?
• How would you rate the product's user interface?

These questions focus on assessing the usability and user experience of the product, helping to identify areas that may require improvement.

Overall Satisfaction

• On a scale of 1 to 10, how satisfied are you with the product?
• Would you recommend this product to others?
• Is there anything else you would like to share about your experience with the product?

These questions aim to gauge the overall satisfaction of customers with the product and provide an opportunity for additional comments or feedback.

By analyzing the responses to these questions, researchers can gain insights into customers' satisfaction with the product's features, usability, and overall experience.